Privacy Policy

This Privacy Policy explains how Proxfin Payments Inc. collects, uses, discloses, and protects personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Introduction

At Proxfin Payments Inc., we are committed to protecting your privacy and handling personal information responsibly, transparently, and in compliance with Canadian law. This Privacy Policy applies to visitors, prospects, and business contacts who interact with our website or communications.

Last updated: October 2025

Our company

Proxfin Payments Inc. is a corporation registered in Ontario, Canada, with its registered office at Office 367, 145 1/2 Church Street, Suite 5, Toronto, Ontario, M5B 1Y4, Canada. We act as the organisation responsible for personal information under PIPEDA. Contact: info@proxfinpayments.com.

Legal basis and purpose of processing

To respond to inquiries and business communications.
To operate, maintain, and improve the website.
To comply with legal, accounting, and regulatory obligations.
To send marketing communications where consent is provided.

Personal information we collect

Contact details (name, email, phone, organisation).
Communications submitted via forms or email.
Technical and usage data (IP address, browser, analytics cookies).
Business relationship information where applicable.

We do not collect financial or government identification data through this website.

Use of personal information

Responding to requests and inquiries.
Improving website performance and security.
Website analytics and traffic analysis.
Sending newsletters or updates where consent is provided.
Meeting legal or regulatory requirements.

Disclosure of personal information

Personal information is disclosed only when necessary and subject to confidentiality safeguards, including to hosting, analytics, or IT service providers, professional advisers, or legal authorities where required by law. We do not sell or rent personal information.

International transfers

Personal information may be processed or stored outside Canada by trusted service providers. When this occurs, we ensure comparable levels of protection consistent with PIPEDA.

Retention and security

Information is retained only as long as necessary for stated purposes or legal obligations. We apply reasonable administrative, technical, and physical safeguards to protect personal information.

Your rights

Access to personal information.
Correction of inaccurate data.
Withdrawal of consent where applicable.
Deletion requests subject to legal retention requirements.

Cookies and analytics

The website uses cookies and analytics technologies to enhance functionality and performance. You may manage cookies through your browser settings.

Changes to this policy

Updates will be posted on the website with a revised “Last updated” date. Material changes may be highlighted via notice.

Contact and complaints

Questions or complaints may be directed to info@proxfinpayments.com. You may also contact the Office of the Privacy Commissioner of Canada (OPC).